Gracefully on Upwork
by: Patty Thompson Certified Independent Barefoot Consultant® Owner RPT Virtual Services, LLC
As freelancers, especially those new to platforms like Upwork, we often feel we need to say “yes” to every opportunity that comes our way. After all, isn’t that how we build momentum, land more clients, and grow our online income?
Not always.
Saying yes to the wrong projects can cost you far more than a dry spell ever will. It can lead to frustration, burnout, poor reviews, and even harm your Job Success Score (JSS). Knowing when and how to say no is a vital skill—one that safeguards your energy, professional reputation, and the quality of your work.
So, let’s talk about when it’s perfectly okay (and wise!) to turn down a job on Upwork.
Red Flags in Job Invitations
Sometimes the signs are clear. If a job invitation is vague, omits important details, or offers an unusually low budget for the work involved, that’s a warning sign. Add requests for unpaid “test assignments” or a pushy tone in the first message—and it’s a pass.
You don’t need to waste time deciphering poorly written posts or chasing respectful communication. The best clients are clear about their needs and respectful from the beginning.
The Job Doesn’t Align with Your Skills or Goals
Just because you can do something doesn’t mean you should. If the work is outside your expertise or distracts you from projects that advance your business, consider passing.
Remember, freelancing isn’t just about filling your schedule — it’s about intentionally creating a career that aligns with your goals. The more you focus on your niche, the more your profile will attract the right kind of work.
What If the Job Changes After Your Proposal Is Accepted?
This is a major issue. Let’s assume your proposal is accepted, but once you start communicating with the client, the scope of the project changes—or suddenly, the deadline shifts, and payment terms become unclear.
If the job no longer resembles what you agreed to, you’re allowed to walk away.
In these situations, a polite message explaining the mismatch can help maintain your reputation while keeping your boundaries clear. If the scope has changed, you should document the additional work and request a change to the contract. Be prepared to walk away if it is not accepted. It’s much better to withdraw gracefully now than to take on a project you’ll find difficult to finish.
Trust Your Gut
This isn’t just fluff—it’s genuine advice. If something feels wrong, even if you can’t explain why, trust that feeling. Our instincts are shaped by experience and often aim to protect us.
If your gut says, “This isn’t the right fit,” pay attention.
How to Say No (Without Burning Bridges)
So, how do you say no without sounding rude or unprofessional?
Keep it short, polite, and direct:
“Thank you for reaching out. After reviewing the project details, I don’t believe this is the right fit for my services at this time. Wishing you the best in finding the right freelancer for your needs!”
If appropriate, you can refer someone else in your network or express openness to future collaboration when the project is a better match.
Safeguarding Your Reputation and JSS
Here’s the good news: turning down a project doesn’t affect your Job Success Score. However, accepting and then failing to complete a project successfully will.
Saying no early—before a contract is in place—is a smart business move, not a sign of weakness or lack of hustle.
Final Thoughts
Saying no isn’t a negative thing—it’s a sign of strength and clarity. When you guard your time, energy, and standards, you create space for better clients, better projects, and higher income.
So next time you get a job invite or find yourself second-guessing a new contract, pause and ask: Is this the right fit for me?
If not, say no. Gracefully. And keep moving forward.
Be sure to watch our video at: https://youtu.be/MUKpoMmsfpA